Refund and Return Policy

Global Ranker provides professional digital marketing services, including SEO and website development. Our services are structured as follows:

1. SEO Services (Monthly Subscription)

  • SEO services are billed on a monthly subscription basis.
  • Clients may request a full refund on the first payment within 15 days of payment if they are unsatisfied.
  • Ongoing monthly retention payments are non-refundable.
  • Clients may cancel the service at any time. However, retention payments already made are non-refundable.

2. Website Development Services (One-Time Payment)

  • Website development is billed as a one-time service.
  • Clients may request a full refund within 24 hours prior to the start of work.
  • If the website is delivered but the client is unsatisfied or the website is defective, clients may request a refund or service revision.

3. Return Policy

  • For marketing services, clients may cancel or return the service if the agreed results are not achieved.
  • For website development, clients may request a return or refund if the delivered website does not meet the agreed specifications or is defective.

 

Note: All refund and return requests must be submitted in writing to info@globalranker.us. Refunds will be processed using the original payment method.