Refund and Return Policy
Global Ranker provides professional digital marketing services, including SEO and website development. Our services are structured as follows:
1. SEO Services (Monthly Subscription)
- SEO services are billed on a monthly subscription basis.
- Clients may request a full refund on the first payment within 15 days of payment if they are unsatisfied.
- Ongoing monthly retention payments are non-refundable.
- Clients may cancel the service at any time. However, retention payments already made are non-refundable.
2. Website Development Services (One-Time Payment)
- Website development is billed as a one-time service.
- Clients may request a full refund within 24 hours prior to the start of work.
- If the website is delivered but the client is unsatisfied or the website is defective, clients may request a refund or service revision.
3. Return Policy
- For marketing services, clients may cancel or return the service if the agreed results are not achieved.
- For website development, clients may request a return or refund if the delivered website does not meet the agreed specifications or is defective.
Note: All refund and return requests must be submitted in writing to info@globalranker.us. Refunds will be processed using the original payment method.